AHGP Telehealth App

.

Castle Hill Medical Centre uses AHGP for online video consultations. The app is available to download from the Google Play Store and the Apple App Store. Please download the app for your phone or tablet to get started.

.

Google Play

.

You will need to register yourself in the app with an email address or Facebook account. Make sure you select “Castle Hill Medical Centre” as your medical provider during registration.

 

Once done, you can book video telehealth consultations by calling us on 9634 5000 or via HotDoc.

.

Fees may apply for video consultations and will be decided by your practitioner based on eligability and the nature of the consultation during the hours of 8am – 8pm. After hours consultations will incur a fee of $150 from 9pm to 12am then $250 from 12am to 7am. Those who qualify will receive a $38.20 rebate from medicare.

.

You will be SMS’d a reminder 1 hour before your appointment, to remind you to have the app installed and running on your phone. At the designated time, the doctor will attempt to make a video call. If this does not succeed for any reason (such as your phone’s data connection being poor), the GP will fall back to a regular telephone consultation.

.

For assistance please download the user manual below.

.

  • Online

    Services

    our

    Opening Times

    • Week Days7.00 am to 9.00 pm
    • Saturdays7.00 am to 8.00 pm
    • Sundays8.00 am to 8.00 pm
    • Public Holidays9.00 am to 6.00 pm

    castle hill

    medical centre

    • Phone02 9634 5000
    • Fax02 8061 4308
    • AddressLevel 1, Castle Mall 4-16 Terminus Street, Castle Hill NSW 2154
  • 40876177572D0814DA333CCC88C127E5