I-MED Radiology, have a vision: to be the most respected and trusted medical imaging specialists in the world. Their network of more than 250 clinics around Australia delivers high quality and expert care, working together with referrers, hospitals and clinicians to provide the best health outcomes for patients. Each year across Australia they perform more than 4.6 million patient procedures, with more than 300 radiologists in the team supported by 3,000 staff nation-wide. Knowledge and expertise is shared throughout the network, enabling complex cases to receive second opinions without delay. I-MED combines the most up-to-date radiology equipment and sophisticated technology with a culture that puts the patient at the centre of everything we do.
We understand that many patients can feel anxious or nervous prior to their radiology examination. To help prepare for our examination, patients can read up on their procedure here. Should patients have any additional questions, they can contact I-MED’s customer care team via email here or speak to one of their reception staff on the day of their examination.
Contact us – For patients
At I-MED, the aim is deliver an excellent service experience to every patient, every time. Your feedback helps create a better experience for all patients and we encourage patients to share their I-MED experience with them.
Patients can contact them by:
• Submitting your feedback online via their Feedback page
• Completing a patient survey on their website
• Completing a patient survey in the clinic following your examination. These forms are available at reception and can be returned by ‘reply-paid’ post or handed in to the clinic.
• Sending an email