CHMC The Mall

Opening Hours
Mon to Thurs: 7am to 9pm
Fri: 7am to 8pm
Sat: 7am to 6pm
Sun: 9am to 3pm

Other Information

Medical Certificates

Medical Certificates are available and can be requested at the time of consultation with your doctor. We however regret to inform that medical certificates cannot be backdated.

Recalls & Reminders

To ensure the safety of our patients we have a very robust system for recalls and reminders. The recall system enables us to contact you regarding any healthcare issues that require follow up with your GP. The reminder system – as the name suggests – enables us to remind you of future actions that need to be taken for your medical wellbeing. This would include matters such as annual check-ups, care planning, and immunisations.

Script & Referral Requests

All script and referral requests will require a telehealth appointment made with your requested Doctor. This will incur a fee of $92.75. You will be entitled to a Medicare rebate of $39.75 if you have seen a doctor face to face in our centre in the last 12 months. Otherwise you will be out of pocket $92.75.


Please notify us well in advance if you are unable to attend your appointment. Failure to do so may result in a cancellation fee being charged.

Feedback & Privacy Policy

Castle Hill Medical Centre manages all patient records with a high degree of confidentiality and also adheres to privacy law requirements at all times. Our medical centre complies with all confidentiality and privacy obligations.

A copy of CHMC’s Privacy Policy is available in our waiting area notice boards and reception OR download a copy of CHMC’s Privacy Policy here.

Tell us
what you think.

We are committed to improving the way we provide services to the community. Send us your feedback or share a good story so we can recognise and thank our teams for their effort. If you have made a complaint and believe a satisfactory outcome is not achieved, the complaint can then be directed to the NSW Health Care Complaints Commission for action by calling 1800 043 159.

Note: This form cannot be used for direct communication with doctors and is not to be used for booking appointments.